Midtown Aventura

What an awful building. Awful. This place is corrupted, I have a few friends who live there who say that same thing in different versions. I was at some point considering to move there, mainly because of the big gym and dance studios, but I will absolutely never do so. This past Friday we celebrated a birthday to a friend, we stored the beers and an expensive costume made cake in the guest room. With no notice, the security locked the room with all our stuff in their (thank god that I got my purse) and when we asked him to get our things our before we left, he claimed that he “can’t open that door” (I will be surprised if the SECURITY doesn’t have the code to open that door) we were all disappointed, that was the only dessert for our dinner. We decided to get it in the morning, went there early on a Saturday morning, all of our things were gone, and in the office we were told that “they don’t know who took it” and that there is nothing to do about it. Something like this will NEVER happen in my building, and I pay $1000 less for rent. Absolutely DISGUSTING, they need to be ashamed for the poor costumer service, they have ZERO care for their tenants

Cars park everywhere on the side walk blocking ramps. The entire building smells like weed and cigarettes even though it’s a non smoke community. They towed one of my cars from a parking spot because it wasn’t registered but the maintenance person told me to park there instead of the guest.

My experience started not so great but it was all fixed with help of the management. I think this is one of the best management I’ve ever experienced. Marcela, Anna, Carolina, Danny all of them are very nice, attentive and fast. The community is very clean. Yes the maintenance don’t speak much english, however as long as the problem is fixed it doesn’t matter. Mostly families live here which makes it safe. I see a lot of complaints here about parking situation.  Me and my husband used to come home at 3am at 5am, there is always parking available. We never had this issue nor did we had an issue with towing. Sometimes I forget to register my mom as a guest, and she never was towed. I’ve never even seen a tow car in our community.
Yes the walls are thin, but that’s in every rental community. We used to live at the beach area (none rental) building and the walls were thin as well.
Overall it’s a great rental community compared to all others.

The resident experience here is not the best. My retired mother, who is handicap has had her vehicle towed three times.  They actually towed her from a handicap spot three times, where she was parked legally.  As my mother is handicap it takes her a while to get to my apartment. So she got a ticket at 10:21pm and I registered her car at 10:36 pm.  Not even 15 minutes later her car was gone.  The same thing happened again. So when I called the office, Anna was giving me all kind of nonsense that they have nothing to do with parking, which is not true, and a really terrible thing to hear from someone that manages a property.  She then hangs up on me.  I emailed them wanting clarification on why that behavior is exceptable, to have an employee hang up on a tenant for wanting answers. A week later I get some vague  response.  I’ve spent $600 on tows for my mothers vehicle.  It also seems like it’s a business for them. The tow guy just waits outside of the gate while the security guy checks for vehicles. We pay a lot of money to live here and the price just keeps going up for them to be that petty with parking.

What they advertise on their website isn’t how it actually is when you move in. We had our neighbors call the cops for no reason and continued to make irrelevant complaints. When to the leasing office and they had no care in the world . Email the manager she never got back to us . Never asked if we are okay or feel safe .  Two weeks ago maintenance came and open my apartment door with three other people without notice talking about they are check the fire alarm . I felt very violated and unsafe . I don’t recommend anyone to come here . The garbage area is always full and look so nasty. People throw there garbage everywhere on the floor . The leasing office never address the garbage issue . Terrible place to live !!!!!!  If I can rate them no stars I would have. On top of that when we first move we notice a lot of roaches. !!!!! We still have a roach problem!!!! The parking sucks, you have to always Park out side of the gate. Very unsafe. Please consider all reviews because this place hasn't changed

Beautiful place

THEY KEEP DELETING MY REVIEW! RED FLAG! DO NOT MOVE HERE! Overpriced, hallways smell like urine, walls are paper thin and I can hear my neighbors BELOW me even though I’m on the top floor! Leasing staff is inattentive and doesn’t get back to you on ANY matter. Maintenance speaks NO English. Children are constantly running around the fitness center. Imagine trying to workout and there’s a child riding a scooter in the gym? SAFETY HAZARD.
OH and the cherry on top? They entered my apartment WITHOUT my permission at 9AM to “check fire alarms”. No prior notice was given. I WOKE UP TO A GROWN MAN IN MY BEDROOM CLAIMING HE WAS CHECKING THE FIRE ALARM. It’s against the law and a violation of tenant rights. Legal action WILL be taken if they can’t bring me a resolution.
DONT MOVE HERE!!!!!!

Terrible experience. During our visit, the leasing director Ana Wells appeared disinterested and failed to showcase the apartment's features or amenities, leaving us feeling unimpressed and uninformed about the property. I suggest if they are looking to lease their apartments, they ensure they are making potential tenants feel welcome and informed. Out of all the property tours my family has been doing, this has been the strangest without even being offered water or tea. Ana being the Director was surprising considering she was unable to tell us the price of the apartment we saw. This experience fell short of our expectations for a thorough and engaging tour.