Southgate Towers

Exellant service. Especially Cliff. He just needs to be a little bit fast.

This is the first review I ever wrote for a complex. Rent in Miami seems be decreasing and at  South Gate it seems to be going up. Unfortunately, the price you see is not the price you pay. My first night moving in I got stuck in the elevator and nobody was answering the emergency call button I ended up having to call 911. It seems to be a constant occurrence at this point as about two weeks later I saw a guys stuck in the same elevator and I had to walk down 15 floors and at the front desk they had no clue anyone was stuck, even though they have an array of cameras in front of the. I noticed that the elevator certificates are expired. When it comes to the rent the price you see is not the price you pay. I am attaching a screenshot of all the Utility charges. For a place to be considered luxury living the walls are paper thin. It is not all bad, the views are great, the pool is nice. The gym is satisfactory and the people seem nice, at least my neighbors are. At this comment I am certain I wll not renew my lease if the price remains the same or continues to climb. Mind you the current price we pay is 2,562 a month + electric plus all the utility fees... it seems the someplace is being rented for more now and I dont think it be worth it. When it comes to parking, alternatives exists, if you don't need your car everyday or dont mind a 10-12 min walk the local target offers monthly parking and I rather save the 70+ dollars a month and in exchange I also live a healthier lifestyle. Update***** Tuesday February 6th.
Had rude encounter with one of the recepionsity today. Asked if a package has arrived (mistakenly gave her the wrong name that it is under) when she came back to tell me its not there I apologized that I gave her the wrong name and if she could check again...she could not be bothered to stand up again and accused me of calling her liar....great. I have received packages a month later after reordering because people at reception are incapable of checking a name and will tell you "that name is not on the lease" both of our names are on the leas.  Packages never arrive, if you are not signed up for Luxor one packages will still go into that system and you have to reorder and reorder until you get lucky and it either arrives at your front porch or the mail room. Paying 2,562 a month + electric plus all the utility fees for the crappiest service. I can guarantee I will not be renewing my lease when it is up. Elevator has still not been inspected...

They agreed to replace the water heater and the problem was resolved. We did have to wait until after the holiday weekend, so we had to trick the existing water heater into working otherwise we were taking cold showers.

I have lived in Southgate Towers since 2007 so I have seen many changes here in the building, the renovation and area. I love living here as a whole - the staff has alway been excellent and responsible along with responsive even with the change of management last January.
The staff is excellent. And for the most part I have had no issues living here with my neighbors who have become friends - from Doctors, to models to a Night Club manager it has been peaceful except recently but management is aware and dealing with that grumpy " Karen "  cat lady who keeps harassing me - she needs to move.
The Gumenick owned building honestly had a more family feel and Air needs to do the same and be less corporate.
Its a beautiful location and very quiet - great view. Close to everything and no need for a car if you work from home.

DO NOT LIVE HERE!!! THIS HAS BEEN THE WORST APARTMENT I HAVE EVER LIVED IN. 1. The leasing team will misquote you on prices, not do a proper move in procedure, and then charge you fees from their shortfalls 2. The walls are EXTREMELY THIN. You can hear EVERYTHING in your neighbors apartments. 3. The parking garage is across the street where they place their residents on the top two floors (one being outdoor), they didn’t tell me this when I was quoted or touring 4. Management never helps. I have had issues with fees where I never received communication. Most recently, my smoke detector was going off and when I asked them for help as it is extremely loud and to come up to fix it they instead said to put in a work order and wait because it wasn’t an immediate issue for them. No apartment should ever be run like this. There is no communication, outrageous fees, terrible management, and poor service all around.  As someone who moved in a couple months ago I asked other people in the building what they thought and most responded that the new management has made this complex worse and it used to be better. I doubt this will be fixed anytime soon. DONT LIVE HERE. DONT PAY HIGH RENT FOR A PLACE WITH SUCH POOR SERVICE. STAY FAR AWAY!!!!

The best work team. After three years in the building I can say that the Souhthgate Towers team: Saide, Kearny, Gilberto, Kevin and Jenifer among others is an excellent team. I recommend them!