I'm writing this on behalf of a friend o ...
I'm writing this on behalf of a friend of mine that is FAR go shy to post this, but they finally gave me permission too. If the people at this apartment can tell who it is who stayed there...that says A LOT. Here is her message.
"I recently concluded my residency at Advenir at San Tropez, and my experiences compel me to share a cautionary tale for potential residents. Living in this complex has been nothing short of a nightmare, characterized by a series of issues, most notably, a persistent mold problem that severely impacted the health and well-being of my family.
Late 2021, I discovered mold growth in my son's closet, prompting me to report the issue immediately to the main leasing office. Upon a basic inspection by the maintenance team, they initially attributed the problem to my central air system, which they said could happen if the temperature was tempered with. This was nonsense since my family never touched the temperature per our contract with the complex. So, upon my insistence, a second inspection by a third-party company revealed a water leak within the walls from the upper floors. This incident eerily mirrored a previous water heater leak on earlier in 2021. The aftermath was addressed by fixing the water heater and a bleach spray on the darkened mold on the ceilings where the water had started leaking.
Despite my pleas for immediate action, the complex took over two weeks to present a solution. My family endured the distressing conditions, leading to health issues such as coughing, vomiting, and a general feeling of uneasiness. When the proposed resolution finally arrived, it was far from satisfactory. Instead of providing an alternative apartment with the same rates, we were coerced into signing a new lease with increased rent or continuing to live in hazardous conditions. The apartment had trash all around it, like they had just finished work there. The kitchen cabinets didn't have doors and windows didn't even have screens.
The lack of transparency and accountability from the leasing office was appalling. Waiting for weeks to receive an unsatisfactory solution and being pressured to sign a new lease under duress left me feeling cheated and undervalued as a resident. The complex exhibited a blatant disregard for the well-being of my family and our health.
The final straw came when they promised to expedite the process but failed to communicate the same information to my husband, causing confusion and further distress. The prolonged mold exposure had already damaged our furniture and clothing, which we had to throw away, and the overall experience left us feeling unsafe and unfairly treated.
In hindsight, my time at Advenir at San Tropez was marred by disappointment, frustration, and a significant decline in my quality of life. I cannot, in good conscience, recommend this complex to anyone seeking a safe and healthy living environment. I hope sharing my experience will be a cautionary tale for others considering this complex as their future residence."